AISMA | Telco - Previsione del taso di abbandono

PREVISIONE DEL TASSO DI ABBANDONO

Riconoscere le esigenze dei clienti e reagire in tempo prima di perderli

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Sfida

Il tasso di abbandono (ossia il passaggio ad altri fornitori di telecomunicazione) è un informazione molto importante per ogni telco e abbiamo bisogno di comprendere perché ciò accade nella nostra organizzazione

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Obiettivo

Ridurre il tasso di abbandono dei clienti

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Le nostre soluzioni

Modello Ml formato sui dati storici degli abbandoni e su tutte le caratteristiche importanti circa il comportamento del cliente per comprendere meglio e prevenire la perdita di clienti

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Valore aziendale

Aumento della base di clienti, aumento del profitto

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Previsione del taso di abbandono

PREVISIONE DEL TASSO DI ABBANDONO

Sfida

Obiettivo

Le nostre soluzioni

Valore aziendale

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